MasterPlan is a planning and development consultancy in Australia.
Our website is: www.masterplan.com.au
Our head office is located at:
33 Carrington Street, Adelaide SA 5000
We may collect personal information when you:
The personal information we collect may include:
We only collect personal information where it is reasonably necessary for our business activities.
When you visit our website, we may collect information about your use of the site through cookies and similar technologies.
This may include:
We use tools such as Google Analytics 4 to understand how people use our website and to improve the performance, content and user experience of the site.
Cookies are always active on our website. You can manage or block cookies through your browser settings, although some parts of the website may not work as intended if cookies are disabled.
We may use website data to support digital advertising, including remarketing campaigns. This means people who have visited our website may later see MasterPlan advertising on platforms such as Google, Meta or LinkedIn.
These platforms may use cookies, pixels or similar technologies to show relevant advertising and measure campaign performance. MasterPlan does not control how these third-party platforms use information collected through their own services. You can manage advertising preferences through the relevant platform settings.
We may use personal information to:
We do not sell personal information.
If you subscribe to receive email updates from MasterPlan, we may use your name and email address to send you news, updates, articles, event information or other relevant communications.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
We will not knowingly send marketing emails to people who have unsubscribed.
We may share personal information with trusted third-party service providers who help us operate our website, email communications, analytics, advertising, IT systems and business administration.
These may include providers such as:
We only share information where necessary for these purposes or where required by law.
Some third-party service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled securely and in accordance with applicable privacy requirements.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security. However, we take practical steps to protect the information we hold.
We keep personal information for as long as it is reasonably needed for the purpose it was collected, including to respond to enquiries, manage business relationships, maintain records, comply with legal obligations and support legitimate business activities.
When personal information is no longer required, we will take reasonable steps to delete, de-identify or securely store it.
You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to a request.
Our website may include links to external websites. We are not responsible for the privacy practices, content or security of those websites. We recommend reviewing the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time. The updated version will be published on this page with the latest update date.
If you have any questions about this Privacy Policy, or if you would like to access, correct or update your personal information, please contact us through our website: www.masterplan.com.au/contact
